Leaving hospital
Coming home from hospital, after a fall or an illness, is often when families first need help, and it can happen quickly.
“When Dad fell and broke his hip, I was working and needed extra help. The only cover I could find was through agencies, and it was an expensive and disappointing time.” — Martin, who started Carers & Cleaners. Read his story.
Before they leave
Hospital staff should plan the discharge with the person, and family can be involved if they want. Ask about:
- when they're likely to be ready to go home, and how they'll get there
- any medicines or equipment they'll need, and how to use them
- what support they'll have at home, and who to call with worries
- whether the GP will be told about their care
Speak up if you're worried about how they'll manage. Family can raise concerns before the discharge date.
Free short-term care
In England, many people are offered short-term care after leaving hospital to help them recover and get their independence back. It's called intermediate care, reablement or rehabilitation. It can include exercises and help with everyday things like cooking and washing. It's free, and lasts as long as it's needed, usually up to 6 weeks. Most people have it at home.
Any equipment the hospital gives them for home, such as a toilet frame, should also be free.
The same kind of help can be arranged after a fall, injury or illness at home, without a hospital stay. Ask the GP surgery or the council.
Longer-term help
If they still need support once short-term care ends, ask the council for a care needs assessment, and think about help at home such as rails or a personal alarm. If you'd like to arrange a regular carer yourself, you can find self-employed carers near you.
In Scotland and Wales
Hospital staff plan discharge in the same way. Ask about short-term support at home and a care needs assessment before the person leaves. In Scotland, personal care is free for adults assessed as needing it.